Terms of service

Terms of Service

Last updated: July 2, 2026

These Terms of Service apply when you visit or buy from FuWaFuWa Pet at fuwafuwapet.sg. By using our store, you agree to these terms and to our Privacy Policy, Refund Policy, and Shipping Policy.

Store information

FuWaFuWa Pet sells pet products and accessories online. You can contact us at hello@fuwafuwa.sg.

Products and availability

We try to display product information, pricing, images, measurements, and availability accurately. Product colors and sizing may vary depending on screen settings, supplier batches, and measurement method. We may limit, reject, or cancel orders if information is incorrect or a product is unavailable.

Orders and payment

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method. Prices are shown in Singapore dollars unless stated otherwise. Shipping fees, taxes, duties, or other charges may be shown at checkout where applicable.

Shipping, refunds, and buyer protection

Shipping, delivery, damaged items, wrong items, missing items, cancellations, returns, and refunds are handled according to our Shipping Policy and Refund Policy.

Customer accounts and rewards

You are responsible for keeping your account access secure. Loyalty points, welcome bonuses, VIP benefits, referral rewards, and discount redemptions are promotional benefits and may be changed, paused, or removed if abused, issued in error, or no longer supported by the rewards program.

Use of the store

You agree not to misuse the store, interfere with its operation, attempt unauthorized access, submit false information, or use the store for unlawful purposes.

Limitation of liability

To the maximum extent permitted by law, FuWaFuWa Pet is not liable for indirect, incidental, special, or consequential loss arising from use of the store or products purchased from the store.